Shipping policy

Shipping Policy
Effective Date: 17.09.2026
Company Name: Lotus Legacy Project
Thank you for shopping at [Company Name]. All orders are processed and prepared according to the specific handling timeline outlined below.
1. Order Processing & Fulfillment Timeline
Unlike standard e-commerce stores, all orders placed with [Company Name] undergo a specialized preparation, creation, or holding period before they leave our facility.
Processing & Handling Time: Orders are managed, prepared, and dispatched exactly 1 month (30 calendar days) after the initial order placement date.
Example: If you place an order on the 1st of the month, fulfillment and shipping handover will occur on or around the 1st of the following month.
    2. Shipping Rates & Delivery Estimates
    Once your order has passed the 1-month processing period and is handed over to our shipping carrier, transit times will depend on your location and chosen method:
    Domestic Shipping (Standard): Cost, e.g., £5.00 — Estimated transit time: 3-5 business days after dispatch.
    International Shipping: Cost, e.g., £15.00 — Estimated transit time: 7-14 business days after dispatch.
      3. Order Tracking
      Once your order has completed the 1-month processing window and has shipped, you will receive a confirmation email containing your tracking number to monitor your shipment's journey.
      4. Customs, Duties, and Taxes
      For international shipments, Lotus Legacy Project is not responsible for any customs and taxes applied to your order. All fees imposed after shipping are the responsibility of the customer (tariffs, taxes, etc.).
      5. Damaged, Lost, or Delayed Packages
      If your package is lost or damaged during transit after the dispatch phase, please contact us at Email within 3 days of the expected delivery date so we can file a claim with the carrier.
      6. Questions & Contact Information
      If you have any questions about your order's status during the 1-month waiting period, please reach out to us at Email or visit [Contact Phone/Page].